The Jewish Home - Return Policy
The Jewish Home
Money Back Guarantee
If you change your mind about a purchase and the item is not defective, you have 14 days from the date of purchase to email or call us to process a return or credit. We are only able to accept returns for items that are 100% unused in original, packaging and in re-saleable condition. Shipping Charges are not refundable.
Defective Returns
If you receive an item that is damaged or defective, please contact us immediately. Defective returns will be accepted for refund or exchange, within 14 days from the date of purchase.
Return Instructions
Please call 347-466-2181 or email to shelly@tjhgifts.com if you intend to ship back your product. NO returns of any type will be accepted without approval.
We are not responsible for lost, stolen, or damaged packages for items being returned. We strongly recommend that you fully insure your return shipment in case it is lost or damaged and use a carrier that can provide you with proof of delivery for your protection. All authorized returns must include a shipment tracking number. Once the return is processed and approved, a credit to your account may take up to 14 business days depending on the bank/credit card company.
Thank you!
The Jewish Home